On Vox: Tabs and tabs

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“People I, going in, would never have expected were from the library
field. Smart, well-read, interesting, funny people, who
seemed to be happy with their jobs.” vs. “The users of our products don’t really care about the
technology. They just have a job they’re trying to
do. We bridge the gap between what technology is capable of doing and
what users want to achieve.”
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